Privacy Policy

Last updated on 18 August 2024

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information that we collect from you or other sources or that you provide to us (‘Information’) in connection with your access to and use of www.scopesystems.sa , (collectively referred to as the ‘Platform’), services and applications (collectively referred to as the ‘Services’) will be handled. We understand the importance you place on information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your information. By using our Services, you agree to the treatment of your information in accordance with this Privacy Policy.

If you have additional questions or need more information about our Privacy Policy, please feel free to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website scopesystems.sa with respect to the information they have shared and/or collect in. This policy does not apply to any information collected offline or via channels other than this website scopesystems.sa

This summary provides the key points from our privacy document, but you can learn more details about any of these topics by clicking on the link following each key point or using the table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use or browse our Services, we may process personal information based on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Find out more about how we process your information.

In what cases and with what kind of parties do we share personal information? We may share information in specific cases and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties cannot defeat our security and improperly collect, access, steal or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are geographically located, applicable privacy law may mean that you have certain rights in relation to your personal information. Find out more about your privacy rights.

Want to know more about what we do with any information we collect? See our full privacy notice.

Table of Content:


1. What information do we collect?
2. How do we process your information?
3. When and with whom do we share your personal information?
4. Do we use cookies and other tracking technologies?
5. How long do we keep your information?
6. How do we keep your information secure?
7. Do we collect information from minors?
8. What are your privacy rights?
9. Do Not Track controls
10. Do we make updates to this notice?
11. How can you contact us about this notice?
12. How can you review, update or delete the data we collect from you?

1. What information do we collect?

The personal information you disclose to us
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, when you express interest in obtaining information about us or our products and services, when you participate in activities on the Services, or when you otherwise contact us.
Personal Information provided by you. The Personal Information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The Personal Information we collect may include the following:

  • name
  • Phone numbers
  • Email addresses
  • Billing addresses
  • Usernames
  • Passwords
  • Contact preferences
  • Sensitive information.

 We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you make a purchase, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by a company. You can find the link(s) to their privacy notice here: https://scopesystems.sa/en/privacy-policy/
All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information collected automatically.

Certain information – such as your IP address and/or browser and device characteristics – is automatically collected when you visit our Services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily necessary to maintain the security and operation of our Services, and for internal analyses and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies.
The information we collect includes the following:
Location Data. We collect location data such as information about the location of your device, which may or may not be accurate. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling geolocation settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Log files

scopesystems.sa website follows the standard procedure for using log files. These files record visitors when they visit websites. All hosting companies do this and it is part of the analytics of hosting services. The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyse trends, administer the site, track users’ movement on the site and gather demographic information.

Cookies and web beacons
Like any other website, the scopesystems.sa website uses cookies. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to improve users‘ experience by personalising our webpage content based on visitors’ browser type and/or other information.

Advertising Partner Privacy Policies
You can refer to this list to find the privacy policy for each of scopesystems.sa‘s advertising partners.

Third-party ad servers or ad networks use technologies such as cookies, JavaScript or web beacons used in their respective advertisements and links that appear on the scopesystems.sa website, which are sent directly to users’ browser. They automatically receive your IP address when this happens. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content you see on the websites you visit.

Note that scopesystems.sa has no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies
The privacy policy of scopesystems.sa does not apply to other advertisers or websites. Therefore, we advise you to refer to the privacy policies of third-party ad servers for more detailed information. It may include their practices and instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser options. For more detailed information about managing cookies with specific web browsers, it can be found on the browsers’ websites.

CCPA Privacy Rights (Don’t Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:

Require a business that collects a consumer’s personal data to disclose certain categories and portions of the personal data the business has collected about consumers.

Request that a business delete any personal data about a consumer that the business has collected.

Request that a company that sells personal data to a consumer not sell the consumer’s personal data.

The deadline for responding to this request is one month from the date of sending the request
You. If you wish to exercise any of these rights, please contact us.

GDPR Data Protection Rights
We would like to ensure that you are fully aware of all your data protection rights. Every user is entitled to the following:

Right of access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

Right to rectification – you have the right to ask us to correct any information that you believe is inaccurate. You also have the right to ask us to complete information that you believe is incomplete.

Right to erasure – You have the right to request erasure of your personal data, under certain circumstances.

Right to restriction of processing – You have the right to request that we restrict the processing of your personal data, under certain circumstances.

Right to object to processing – You have the right to object to our processing of your Personal Data, under certain circumstances.

Right to data portability – you have the right to ask us to transfer the data we have collected to another organisation, or directly to you, under certain circumstances.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

Children’s information
Another part of our priority is to add protection for children while using the internet. We encourage parents and guardians to monitor, participate in, and/or control and direct their online activity.

scopesystems.sa does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided this type of information on our site, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

 

 

2- How do we process your information?

We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation, authentication and otherwise manage user accounts. We may process your information so that you can create and log in to your account, as well as to maintain your account in working order.

To provide and facilitate the provision of services to the User. We may process your information to provide you with the requested service.

To respond to user enquiries/provide support to users. We may process your information to respond to your queries and resolve any potential issues you may have with the requested service.

To fulfil and manage your requests. We may process your information to fulfil and manage your orders, payments, returns and exchanges made through the Services.

To enable communications between users. We may process your information if you choose to use any of our offerings that allow communication with another user.

To request feedback. We may process your information as necessary to solicit your feedback and contact you about your use of our Services.

To send you marketing and promotional messages. We may process personal information you submit to us for our marketing purposes, if this is consistent with your marketing preferences. You can unsubscribe from our marketing emails at any time. For more information, see ‘What are your privacy rights?’.

To deliver targeted adverts to you. We may process your information to develop and display personalised content and adverts tailored to your interests, location, etc.

To publish testimonials. We publish testimonials on our Services that may contain personal information.

To protect our services. We may process your information as part of our efforts to keep our Services safe and secure, including to monitor and prevent fraud.

To evaluate and improve our services, products, marketing and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our services, products, marketing, and your experience.

To identify usage trends. We may process information about how you use our Services to better understand how you use them so that we can improve them.

To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to deliver marketing and promotional campaigns that are more relevant to you.

 

3- When and with whom do we share your personal information?

We may share information in the specific situations described in this section and/or with the following categories of third parties

Vendors, consultants and other third-party service providers. We may share your data with vendors, service providers, contractors or agents (‘Third Parties’) who perform services for us or on our behalf and need access to this information to do that work. Below are the categories of third parties with whom we may share personal information:

  • Advertising networks
  • Affiliate marketing programmes
  • Communication and collaboration tools
  • Data analytics services
  • Finance and accounting tools
  • Order fulfilment providers
  • Payment processors
  • Performance monitoring tools
  • Retargeting platforms
  • Sales and marketing tools
  • Social Media Networks
  • Testing tools

We may also need to share your personal information in the following cases:

Business Transfers. We may share or transfer your information in connection with or during negotiations for any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

When we use Google Analytics. We may share your information with Google Analytics to track and analyse the use of the Services. The Google Analytics advertising features we may use include the following: Remarketing with Google Analytics. To opt out of tracking by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics advertising features through your ad settings and ad settings for mobile apps. Other opt-out methods include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information about Google’s privacy practices, please visit Google’s Privacy and Terms page.

4- Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5- How long do we keep your information?

We keep your information for as long as necessary to fulfil the purposes set out in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as for tax, accounting or other legal requirements). No purpose in this notice will require us to retain your personal information for longer than the period of time that users have an account with us.

Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize this information, or if this is not possible (for example, because your personal information has been stored in back-up archives), we will store your personal information securely and isolate it from further processing until deletion is possible.

6- How do we keep your information safe?

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to overcome our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

7- Do we collect information from minors?

We do not collect data from or market to children under the age of 18.

8- What are your privacy rights?

You can review, change or terminate your account at any time.

Withdraw your consent: If we rely on your consent to process your personal information, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the ‘How can you contact us about this notice?’ section.

However, please note that this will not affect the lawfulness of the processing prior to its withdrawal and will not affect, where permitted by applicable law, the processing of your personal information carried out in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, or by contacting us using the details provided in the ‘How can you contact us about this notice?’ section. You will then be removed from marketing lists. However, we may continue to communicate with you – for example, to send you service-related messages necessary to manage and use your account, to respond to service requests, or for other non-marketing purposes.

Account information:

If at any time you wish to review or change the information in your account or terminate your account, you may do so:

Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot issues, assist in any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or refuse cookies, it may affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you can email us at

info@scopesystems.com

9. Do Not Track controls:

Most web browsers and some mobile operating systems and mobile applications include a ‘Do Not Track’ (‘DNT’) feature or setting that you can activate to indicate your preference for privacy by not monitoring and collecting data about your online browsing activities. At this stage, a uniform technical standard for recognising and implementing DNT signals has not been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically transmits your choice not to be tracked online. If an online tracking standard is adopted that we must follow in the future, we will inform you of that practice in a revised version of this Privacy Notice.

10. Do we update our policy notice?

Yes, we will update this notice as necessary to remain compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be marked with an updated ‘revised’ date and the updated version will be effective as soon as it is available. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by sending a notice directly to you. We encourage you to review this Privacy Notice frequently to be aware of how we protect your information.

11- How can you contact us about this notice?

If you have questions or comments about this notice, you can email us at info@scopesystems.com or contact us by post at

Domain Systems Trading Company

Al Taif Street, Zahra Laban Neighbourhood, Riyadh, Saudi Arabia

12561

Kingdom of Saudi Arabia

+9660112190492

12- How can you review, update or delete the data we collect from you?

You have the right to request access to, change or delete the personal information we collect from you. To request to review, update or delete your personal information, please visit

https://scopesystems.sa/en/contact-us/