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Pre-orders Policy
Need an item that is not in local stock? Tell us what you need and we will order it for you from our suppliers, under the conditions below.
Applies to all pre-orders and special orders
1. How pre-orders work
Contact us with the items you need. Once your payment is confirmed, we guarantee your pre-order devices or items and place the order with the supplier.
2. Delivery dates
- Delivery dates depend on the supplier’s schedule and the delivery or pickup city, so they cannot be fully guaranteed.
- Estimated dates are based on the supplier’s delivery to Saudi Arabia — not your local delivery date.
- We inform you of the final date and time by SMS, email or phone once the stock arrives, and update you whenever the date changes.
3. Cancellation by us
We may cancel a pre-order if our supplier fails to deliver. In that case, you receive a full refund.
4. Delays
If the supplier delivers late, Scope Systems is not liable for the delay and does not pay compensation beyond the original estimated date.
5. Refunds
Pre-orders approved to be supplied from outside Saudi Arabia cannot be refunded at any time.
6. Contact
For more information, email sales@scopesystems.sa.
Need some help?
Contact our Riyadh team Sun–Thu, 9:00 am–5:00 pm — call +966 11 219 0492 or email sales@scopesystems.sa.
Mission-critical communication systems, supplied and supported from Riyadh.
Terms & Conditions
Important Links
- +966 11 219 0492
- info@scopesystems.sa
-
Taif St, Dhahrat Laban,
Riyadh 12561 - Sun–Thu, 9:00 am–5:00 pm
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